Terms of Service // AUP

TrustEdge.gt - Terms of Service & Acceptable Use Policy

Terms of Service

Last Updated: August 2026

1. What We Do

TrustEdge.gt provides web hosting, domain registration, and consulting services. We do our best to keep your data safe, your account secure, and your services running. That’s it. That’s what you’re paying for.

2. What You Get

We will work hard to:

• Keep your data secure from hackers
• Protect your account from unauthorized access
• Maintain your services and keep them online
• Help you with consulting and technical questions

We do NOT guarantee:

• That we’ll never have problems
• That hackers won’t try to get in
• That government agencies won’t try to access your data – we’ll resist them, but we’re not a law firm
• That anything is 100% safe, because nothing is

3. Your Stuff is Your Responsibility

Once you use our service, you agree that:

• You own your data
• You’re responsible for backing up your data
• We do our best, but we’re not liable if something goes wrong
• You understand that internet services have risks

4. Rules for Using TrustEdge.gt

You CANNOT use our services for:

• Illegal content (including illegal pornography)
• Spam or sending unwanted emails
• Fraud or scams
• Hacking or attacking other systems
• Malware or viruses
• Anything illegal under California law or US law
• Anything that gets us in legal trouble

If you break these rules, we will:

• Shut down your account
• Keep your data for legal purposes
• Work with law enforcement if needed
• Come after you personally and legally, wherever you are

5. Money Stuff

• You pay what you agreed to pay
• We can change prices with 30 days notice for renewals
• If you owe us money, we can suspend your service
• No refunds for partial months unless we mess up
• 20-day hosting test period: New hosting services include a 20-day testing period. If the service is not right for you, cancel it through your account portal within the first 20 calendar days and we will refund the initial hosting charge.
• After the 20-day testing period, the normal no-partial-month-refund rule applies.
• To prevent renewal, cancel through your account portal before your next monthly invoice is generated.

6. We’re Not Perfect

We try hard. We really do. But:

• Servers go down sometimes
• Internet has problems sometimes
• Hackers are real
• Sometimes we make mistakes

We’re not responsible for:

• Lost data (unless it’s because we were negligent)
• Lost money
• Lost business
• Anything that happens because the internet is the internet

Exception: If we actively cause damage through gross negligence, we’ll work with you. But our total liability is limited to what you paid us in the last 12 months.

7. If There’s a Problem

If you have a problem with us, here’s what happens:

• You have to take us to court in San Bernardino County, California
• California law applies
• You cannot sue us anywhere else
• You waive your right to a jury trial if California law allows
• You waive your right to a class action lawsuit

This is not negotiable. Using our service means you agree to this.

8. We Can Change This

We can update these terms anytime. If we make big changes, we’ll let you know. If you keep using our service, you accept the new terms.

9. We Can Kick You Out

We can suspend or cancel your account if:

• You break the rules
• You don’t pay us
• You’re doing something illegal
• You’re hurting us legally or reputationally
• We think you might be

We’ll try to give you a heads up, but we don’t have to.

10. The Bottom Line

By using TrustEdge.gt, you agree to:

• This entire agreement
• That you have no other rights
• That you’ll handle any problems in San Bernardino County, California courts
• That we did our best and that’s enough

That’s it. We’re here to help. Don’t break the law, don’t spam people, don’t scam people, and we’ll all get along fine.

Acceptable Use Policy (AUP)

We don’t allow:

• Illegal Content: No child sexual abuse material, bestiality, or anything else that’s illegal. Ever.
• Spam: No bulk email, no bulk messaging, no unsolicited marketing.
• Fraud & Scams: No fake shops, no phishing, no Ponzi schemes, nothing deceptive.
• Hacking: No attacking other systems, no breaking into accounts, no malware.
• Copyright/Trademark Abuse: No stealing other people’s work or brand names.
• Harassment: No targeting people for harassment or threats.
• Botnets & Malware: No hosting malicious code or compromised systems.

If you break these rules:

We will delete your account, keep your data for law enforcement, and pursue you personally through the courts wherever you are. We will use the full weight of the law against you.

That’s it. Simple.